Information & Troubleshooting Help

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User Guide and How-to Videos


User Guide

How to use the website

How to research trades

How to use the dictionary

How to use My Program

How to share test results

How to take tests

Understanding test results

How to use learning plans

 

Frequently Asked Questions

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Troubleshooting

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Essential Skills Video

Find out what Essential Skills are and why they are important in this short three-minute video.

You are welcome to use this video in your organization, as long as it's not edited or altered.

It's also available on YouTube.