Automotive Service Technician
Introduction
Automotive service technicians inspect, diagnose, repair and service mechanical, electrical and electronic systems and components of cars and light trucks.
Essential Skills Requirements:
 
Safety-related Activities
Reading
Ability to read safety-related information, e.g. read Material Safety Data Sheets (MSDS) to learn how to safely handle refrigerants used for automotive cooling systems. (Complexity: 2)
Ability to read regulations that govern occupational health and safety. (Complexity: 3 or higher)
Document Use
Ability to identify hazard and safety icons, e.g. identify icons affixed to engine components to learn about burn and electrical shock hazards. (Complexity: 1)
Writing
Ability to write incident reports, e.g. complete incident reports to describe events leading up to accidents. (Complexity: 2)
Thinking
Ability to evaluate the safety of equipment and the severity of workplace hazards. (Complexity: 2)
 
Automotive Repair and Maintenance
Reading
Ability to read comments written on schematic, assembly and other technical drawings. (Complexity: 1)
Ability to read a variety of paper-based and electronic repair manuals to learn how to troubleshoot, service and maintain vehicles, e.g. read manuals to learn how to repair electrical system faults. (Complexity: 3 or higher)
Ability to read and interpret government regulations, e.g. read regulations to learn about vehicle inspection procedures, hazardous material disposal and the roadworthiness requirements of vehicles. (Complexity: 3 or higher)
Document Use
Ability to locate devices such as switches and relays in simple schematics. (Complexity: 1)
Ability to locate information such as the position of parts using simple assembly drawings. (Complexity: 1)
Ability to locate operating data such as temperatures, pressures and electrical readings using gauges and digital readouts. (Complexity: 1)
Ability to use manufacturers’ labels to locate part numbers, serial numbers, sizes, colours and other information. (Complexity: 1)
Ability to enter repair and service data into work orders, corrective action forms and computerized data management systems, e.g. enter the time spent, parts used and steps taken to repair vehicles. (Complexity: 2)
Ability to interpret flowcharts, e.g. interpret a multi-step flowchart to learn how to troubleshoot a faulty electrical system. (Complexity: 2)
Ability to interpret graphs generated by computerized equipment, such as scan tools, to troubleshoot faults and establish the condition of vehicle components. (Complexity: 2)
Ability to locate data such as voltages and capacities in moderately complex wiring, fuel and braking system schematics. (Complexity: 2)
Ability to interpret complex technical drawings, e.g. study assembly drawings to determine the position of parts within complex transmissions and scan wiring system schematics to locate capacities and components, such as circuits, and troubleshoot faults. (Complexity: 3 or higher)
Thinking
Ability to evaluate the severity of vehicle faults by considering factors such as readings, noise levels, pressures, temperatures, vibrations and odours. (Complexity: 2)
Digital Technology - Internet
Ability to use Internet browsers and search engines to locate parts and information such as specifications and troubleshooting guides. (Complexity: 2)
Digital Technology - Other Digital Technology
Ability to use diagnostic equipment (e.g. scan tools) to determine operational data, such as horsepower, torque, pressure readings and air-to-fuel ratios. (Complexity: 2)
Ability to use diagnostic equipment to determine the operating conditions of equipment such as engines. (Complexity: 2)
Ability to use hand-held devices, such as multimeters, to take electrical energy readings. (Complexity: 2)
 
General Administrative Duties
Reading
Ability to read short instructions written on signs, labels and packaging, e.g. read product labels to learn how to mix coolants. (Complexity: 1)
Ability to read short text entries on a variety of forms and technical drawings, e.g. read comments on work orders to learn about vehicle repairs required. (Complexity: 1)
Ability to read manufacturers' notices and technical service bulletins, e.g. read technical service bulletins to learn about recurring faults with particular models and approved repair procedures. (Complexity: 2)
Ability to read instruction manuals for the use of computerized tools and equipment, e.g. read user guides to learn how to operate equipment, such as scan tools. (Complexity: 3 or higher)
Ability to understand and interpret written information in text books, training manuals and technical reports. (Complexity: 3 or higher)
Document Use
Ability to enter data such as readings and quantities into forms such as tally sheets and logbooks. (Complexity: 1)
Ability to locate data such as identification numbers and quantities in simple lists and tables. (Complexity: 1)
Ability to complete a variety of forms, e.g. complete job estimates by entering details, such as dates, times and estimated repair costs. (Complexity: 2)
Ability to locate data, such as classifications, material coefficients, identification numbers, quantities and costs, in complex specification tables. (Complexity: 3 or higher)
Writing
Ability to write reminder notes to themselves and co-workers, e.g. write notes to apprentices outlining work to be completed. (Complexity: 1)
Ability to write short text entries in forms such as work orders, inspection sheets and supply requests. (Complexity: 1)
Thinking
Ability to decide which tools to use, procedures to follow and tests to perform to diagnose and repair vehicles. (Complexity: 1)
Ability to judge the condition of parts, e.g. inspect sprockets for signs of cracks, missing teeth and loose fit. (Complexity: 2)
Digital Technology - Word Processing
Ability to use basic text formatting and editing features to create invoices and warranty claims. (Complexity: 2)
Digital Technology - Databases
Ability to use specialized automotive service databases to access job assignments, input information on new jobs, retrieve and review past service information and complete work orders. (Complexity: 2)
Oral Communication - Listening
Ability to understand short spoken statements such as a simple instruction or question. (Complexity: 1)
Ability to understand moderately complex spoken statements such as instructions involving multiple steps. (Complexity: 2)
Oral Communication - Speaking
Ability to ask simple questions and explain simple thoughts, instructions and opinions using appropriate language. (Complexity: 1)
Ability to explain moderately complex thoughts, instructions and opinions using appropriate tone and language. (Complexity: 2)
 
Use of Mathematics
Whole Numbers
Ability to read and write, count, round off, add or subtract, multiply or divide whole numbers, e.g. use whole numbers to count inventory. (Complexity: 2)
Fractions
Ability to read and write, add or subtract fractions, multiply or divide by a fraction, multiply or divide fractions, e.g. read the size of screws and bolts measured in fractions of an inch. (Complexity: 2)
Decimals
Ability to read and write, round off, add or subtract decimals, multiply or divide by a decimal, multiply or divide decimals, e.g. measure the heads of engine blocks for smoothness to thousandths of an inch. (Complexity: 2)
Percents and Mixed Operations
Ability to use percent to locate numbers; add, subtract, multiply and divide signed numbers; complete mixed operations with whole numbers, fractions, percents and decimals. (Complexity: 2)
Data Analysis
Ability to calculate and use totals, sub-totals and basic summary measures like averages and rates; perform proportional calculations. (Complexity: 2)
Geometry - Basic Skills
Ability to analyze and draw lines and line segments; use coordinates to locate points in a plane; calculate angles; use concepts such as parallelism to solve problems. (Complexity: 2)
Geometry - Plane Figures
Ability to calculate perimeters, areas and circumferences; analyze angles and distances in triangles, rectangles and circles; analyze complex shapes into constituent plane figures. (Complexity: 2)
Geometry - Solids
Ability to calculate volumes of rectangular solids, cylinders and prisms; analyze complex volumes into constituent regular solids. (Complexity: 2)
Geometry - Advanced Tasks
Ability to analyze angles and distances in plane figures; calculate areas of other polygons; use theorem to solve problems; calculate areas and volumes of objects such as spheres, pyramids and cones. (Complexity: 2)
Measurement
Ability to measure things such as distances, weights, volumes, temperatures and angles; use and convert between Metric and Imperial measurement units. (Complexity: 2)
Algebra
Ability to construct and solve equations with one to three different variables and use common formulas. (Complexity: 2)