Hairstylists and Barbers
Hairstylists and barbers cut and style hair and perform related services.
Essential Skills Requirements:
Safety-related Activities
Ability to understand short instructions and warnings written on signs, labels and packaging. (Complexity: 1)
Ability to read descriptions of new products in catalogues and brochures, e.g. read brochures describing how the use of ceramic hair dryers will improve the appearance of hair. (Complexity: 2)
Ability to read articles on websites and in trade magazines to stay informed about industry trends and developments, e.g. self-employed hairstylists read articles on the Internet to learn about pricing strategies. (Complexity: 3 or higher)
Customer Service
Ability to understand written instructions for the preparation of hair colouring agents and disinfectants. (Complexity: 2)
Document Use
Ability to follow procedures described in line-art diagrams and photograph sequences, e.g. scan a series of line art diagrams to learn how to reproduce hairstyles by dividing and cutting sections of hair at different lengths and angles. (Complexity: 2)
Ability to use colour charts and tables to locate product names, identification numbers, processing times and mixing ratios for products such as peroxides and colouring agents. (Complexity: 2)
Ability to write letters and updates, e.g. write letters and updates to inform customers about special promotions and upcoming fashion shows. (Complexity: 2)
Ability to evaluate customer needs by considering factors such as hair type and facial features. (Complexity: 2)
Digital Technology - Communication Software
Ability to use communications software to send and receive email confirming customers' appointments. (Complexity: 2)
Digital Technology - Other Digital Technology
Ability to operate point of sale equipment such as electronic cash registers, bar scanners, scales and touch-screens. (Complexity: 2)
Oral Communication - Listening
Ability to understand short spoken statements such as simple instructions or a question. (Complexity: 1)
Ability to understand moderately complex spoken statements such as instructions involving multiple steps. (Complexity: 2)
Oral Communication - Speaking
Ability to ask simple questions and explain simple thoughts, instructions and opinions using appropriate language. (Complexity: 1)
Ability to explain moderately complex thoughts, instructions and opinions using appropriate language. (Complexity: 2)
General Administrative Duties
Ability to read comment cards and letters, e.g. read comment cards written by customers to learn their opinions about the services and products they purchased. (Complexity: 2)
Ability to read safety related instructions, e.g. read hazardous material handling instructions in Material Safety Data Sheets. (Complexity: 2)
Ability to read short memos, notices and bulletins, e.g. read notices outlining changes to prices, hours of work and housekeeping procedures. (Complexity: 2)
Ability to read manuals to learn about policies and procedures, e.g. read policy manuals that describe practices to ensure cleanliness. (Complexity: 3 or higher)
Ability to read regulations, chair-rental contracts and agreements outlining salaries and commissions, e.g. self-employed hairstylists working out of private residences read city bylaws to determine licensing requirements. (Complexity: 3 or higher)
Document Use
Ability to locate information contained on labels, e.g. scan labels on product packaging to learn about ingredients, storage techniques and safety hazards. (Complexity: 1)
Ability to complete a variety of forms, e.g. enter operating data, such as number of clients served, in monthly business summary forms. (Complexity: 2)
Ability to write reminders and short notes, e.g. write short notes to co-workers to explain special orders. (Complexity: 1)
Ability to write short reminder notes and comments on customer history cards, e.g. write notes to record events, such as problems with hair colouring dyes, on customer history cards. (Complexity: 1)
Ability to choose tools and work procedures for common tasks. (Complexity: 1)
Ability to decide which inventory items to stock by considering space, availability, demand and costs. (Complexity: 2)
Digital Technology - Bookkeeping, Billing and Accounting Software
Ability to use salon-management software to input and track sales and commissions and to produce and print reports. (Complexity: 2)
Use of Mathematics
Whole Numbers
Ability to add, subtract, multiply and divide whole numbers. (Complexity: 2)
Ability to add, subtract, multiply and divide fractions, e.g. measure out quantities of fluids using fractions of an ounce. (Complexity: 2)
Ability to add, subtract, multiply and divide decimals. (Complexity: 2)
Percents and Mixed Operations
Ability to calculate and use totals, sub-totals and basic summary measures like averages and rates, and perform proportional calculations.  (Complexity: 2)
Data Analysis
Ability to calculate and use totals, sub-totals and basic summary measures like averages and rates; perform proportional calculations. (Complexity: 2)
Ability to measure things such as distances, weights, volumes, temperatures and angles; use and convert between Metric and Imperial measurement units. (Complexity: 2)
Ability to construct and solve equations with one to three different variables and use common formulas. (Complexity: 2)